Everything from one team
We handle setup, operations and further development. You take care of your customers – we take care of the technology behind them.
MonaCore · Managed Voice AI
Voice AI for your customer calls. Run locally, in your hands.
MonaCore answers calls intelligently and naturally – GDPR-compliant, in the EU, and fully managed by us if you wish. No US cloud, no black box, no compromises on your data.
EU hosting GDPR-compliant Made in Germany
Run locallyyour data stays where it belongs
GDPR-compliantEU data residency from the ground up
Made in Germanydevelopment & operations from one team
Sovereignfull transparency, no black box
What is MonaCore
Voice AI that meets your standards.
MonaCore combines natural conversation with full data sovereignty – as a managed service you don’t have to run yourself.
Local, where it matters
MonaCore runs in your environment or in the EU – not in someone else’s cloud. You stay in control of your data.
GDPR from the ground up
Data protection isn’t an add-on, it’s the foundation. EU data residency, clear responsibilities, no detours through third countries.
Nothing to hide
MonaCore is built on an open, inspectable core. You can see how it works – instead of blindly trusting a black box.
On the call
From first ring to resolution — transparent.
MonaCore answers calls, understands the request and leads the conversation naturally — right in your environment. What remains: resolved requests, clean handovers and a complete record — delivered straight into your systems, if you wish: CRM, ticketing or helpdesk.
Who it’s for
For teams that take calls seriously.
MonaCore is strongest where every call counts – and data protection is non-negotiable.
In-house service teams
Relieve your team of routine calls without adding headcount. More answered calls, consistent quality.
For in-house teams →Smaller BPOs
Scale your call volume without scaling staff linearly – with a service that works for your margins.
For BPOs →IT service providers
Add a GDPR-compliant voice AI solution to your portfolio – one you can operate and offer to your clients.
For IT partners → How it works
Ready in just a few steps.
From first conversation to daily operations – clear, transparent, and without project overhead for your team.
Getting to know you
In a calm conversation we look at your workflows and identify where MonaCore genuinely takes work off your plate.
Setup (local)
We configure MonaCore for your topics, your phone numbers and your environment – GDPR-compliant, locally or in the EU.
Go live & operations
MonaCore goes live, and we stay on it: monitoring, support and further development included.
Why GDPR · EU · local
Data protection isn’t a feature. It’s the foundation.
Many voice AI solutions route your customer conversations through foreign clouds – often outside the EU. MonaCore deliberately takes the other path: your data stays in the EU or in your own environment. No US cloud dependency, no unclear responsibilities, no compromises. Customer trust stays where it belongs – with you.
EU data residency
Processed and stored in the EU.
Runs locally
Fully in your environment, if you wish.
No black box
Traceable instead of opaque.
Transparency & sovereignty
Full transparency. No black-box promises.
The core of MonaCore is open for inspection. That’s our standard for trust: you don’t have to take our word – you can look for yourself.
If you like, you can start on your own and run MonaCore in-house. And when the time is right, we take over setup, operations and further development for you. Openness as proof that we know what we’re doing – and have nothing to hide.
View the project → Contact
Tell us about your use case.
Briefly describe your situation and goal – we’ll get back to you with an honest assessment of how MonaCore can help.
Honest assessment · GDPR-compliant · Made in Germany